Terms of service

Terms of Service

Welcome to 1801 Jewels! These Terms of Service govern your use of our website and your purchase of our jewellery. By using our website or placing an order, you agree to these terms. Please read them carefully.

1. General

1.1. These Terms of Service apply to all users of our website and customers of 1801 Jewels.
1.2. We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting on our website.

2. Products

2.1. We offer both bespoke jewellery and standard styles that are made to order.
2.2. Due to the handmade nature of our products, minor variations in color, texture, and size may occur.
2.3. Product descriptions and images on our website are provided for reference; actual items may vary slightly.

3. Pricing and Payment

3.1. Prices listed on our website are in [insert currency] and include GST (if applicable).
3.2. Payment must be made in full at the time of purchase.
3.3. We reserve the right to change prices at any time, but such changes will not affect orders already placed.

4. Order Policy

4.1. Bespoke jewellery is made specifically to your specifications and cannot be canceled or modified after [insert number] hours from the time of purchase.
4.2. For standard styles, you may request modifications or cancellations within [insert number] hours of placing your order.

5. Returns and Refunds

5.1. We do not offer returns, exchanges, or refunds for change of mind due to the custom and made-to-order nature of our products.
5.2. If your item has a significant fault or does not meet agreed specifications, please contact us within 2 days to arrange a repair.

6. Intellectual Property

6.1. All designs, images, and content on our website are the property of [Your Business Name] and are protected by copyright and other intellectual property laws.
6.2. You may not use, reproduce, or distribute our content without prior written consent.

7. Limitation of Liability

7.1. To the extent permitted by law, 1801 Jewels is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
7.2. Our total liability to you will not exceed the value of the product purchased.

8. Privacy

8.1. We value your privacy and handle your personal information in accordance with our Privacy Policy.

9. Governing Law

9.1. These Terms of Service are governed by the laws of Victoria, Australia.
9.2. Any disputes arising under these terms will be resolved exclusively in the courts of Victoria.

10. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at sales1801jewels@outlook.com